Carpet Cleaning Frequently Asked Questions

Check our frequently asked questions about our services and business.

  • When can I walk on my carpets and how long will it take?

    Even though the Australian carpet cleaning standards suggest that you allow 6-12 hours drying time, we can half that with our state-of-the-art procedure and technology!

    Every house is different however on average we spend about 1 to 1.5 hours to complete a domestic job.

  • What products and machinery do you use?

    We use a range of the best and safest chemicals the market has! All our products are safe for all children and pets. We use a variety of machines to clean, from truck-mount steam cleaning to the best systems in dry cleaning.

  • What do I need to do before my booking?

    Please ensure all personal belongings are removed from the carpet, we can work around your large furniture. We also ask you to leave your driveway free for our technician to have best access to your property. Please let us know before we arrive if there is any special instructions we need to know before attending your property.

  • Can I leave the keys at my property as I won't be home?

    Yes, do not stress if you can't be home. We have police clearances and ensure you are safe in our hands. We will lock up and leave the key in the safe spot you provide. 

  • What if I have emergency water damage?

    Call us anytime for emergency water damage. We will get on the job as soon as possible.

  • What general cleaning services do you offer?

    We can offer a range of cleaning services to suit your needs. Below is a short list of what we can offer:

    • End of lease cleaning
    • Entry cleaning
    • Domestic and commercial cleaning
    • One-off or scheduled general cleaning
    • Build cleans
    • Covid cleaning
  • Can I join the team?

    Please visit our contact page to enquire about any available job offers.

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